Population Health Insights

What are the Benefits of Telehealth Programs for Clinicians?


We’ve explored the benefits of telehealth and remote patient monitoring (RPM) for patients — better access to and improved quality of care, daily assurance, and improved support, education and feedback, for starters. But how do telehealth programs benefit the clinicians responsible for treating those patients?

Of course, the precise ways in which telehealth benefits clinicians varies from location to location, and from clinician to clinician. But, in general terms, the primary advantages are:

  • More timely delivery of patient information
  • More accurate patient information
  • More efficient treatment of more patients at any given time
  • Greater professional satisfaction

Benefits of Telehealth: Instant Patient Data

An effective telehealth program — one that engages patients with innovative methods of remote patient monitoring (RPM) — enables the almost-instantaneous collection of patient information and insight. One of the primary goals of Care Innovations® Health Harmony RPM program, for instance, was to empower healthcare providers to be able to assess a patient’s situation at any given time, in order to provide the best possible care, education or suggestions.

What’s the Difference between Telehealth & RPM?

A direct benefit of telehealth programs to clinicians, then, is the abundance of accurate and actionable insights about patients, delivered in real time. This connectivity enables clinicians to remotely assess improvements in patients and detect setbacks between actual visits. It also gives them the power to respond quickly to any unexpected issues that may arise.

Benefits of Telehealth: Eliminating “Gaps in Knowledge”

This direct connectivity between patients and clinicians eliminates “gaps of knowledge in between your visits with patients,” explains Care Innovations Chief Clinical Officer Julie Cherry (RN, MSN) in this exclusive video about the benefits of telehealth to clinicians.

“Providing that kind of insight to clinicians really helps … identify when the patient may need to actually be seen by the doctor, when the doctor may actually need to do some kind of intervention,” Julie continues. “And for the physician, they have access to all this information that really helps them to ensure that the patients are on the right medication, they're getting the right tests that they need to be getting.

“Even for cardiac patients, when is it time to actually replace that patient's aortic valve? When you get all this information, you have this much clearer picture, and you can make, I think, smarter decisions about when interventions become necessary.”

VIDEO: How RPM Benefits Clinicians

Benefits of Telehealth: Managing More Patients More Efficiently

Telehealth not only empowers clinicians to make more informed decisions, but also to better manage time spent treating and interacting with patients. Thanks to this improved operational efficiency, RPM gives clinicians more time in their schedule — time that can be spent managing a larger number of patients.

As a clinician, I know that with remote patient management I can manage a larger number of patients,” says Julie, “knowing that on any given day that the patients that needed my attention got my attention, and I know that my other patients were okay.”

Benefits of Telehealth: Improving Engagement and Satisfaction

Essentially, then, telehealth is a new tool clinicians can leverage to improve their efficiency in a number of ways. The result is not only the increased satisfaction of delivering superior patient care, but also the decreased risk of burnout by providing a more manageable workload and improved patient communication processes.

“I think that a lot of people spend time talking about patients and patient engagement, and not enough time talking about clinicians and clinician engagement,” says Karissa Price-Rico, former CMO for Care Innovations®. “There was a study that came out, that's not shocking to people, that 92 percent of physicians and nurses hate their EHR. I believe that we can do better than that, and at Care Innovations we take that challenge quite seriously.

“How do we create user experiences for our clinicians that make them feel good about their job on a daily basis, that get them excited to do what they want to do for their patients and for their communities and for their organizations?” Karissa asks. “The same kind of research and analysis we do to understand patient engagement, we also bring to clinician engagement.”

We invite you to learn more about the benefits of remote patient monitoring and the many other advantages of telehealth technology at the Care Innovations RPM Academy, a series of exclusive, informative, bite-size videos designed to shed light on these increasingly important terms. You can also contact a Care Innovations representative for further information.

View More Telehealth Videos at the Care Innovations RPM Academy